Local Link Information Line- Change of Service

Local Link was a consortium of local organisations led by Real DPO. It ran for over eight years and supported thousands of Tower Hamlets residents with information, advice and advocacy. It collectively secured millions of pounds of benefits for eligible residents. 

Local Link has been replaced by a new service called Tower Hamlets Connect. This is a new consortium led by Age UK East London. Real is excited to build on the work of Local Link as part of this new consortium. 

 To understand the new break down of the advocacy services in Tower Hamlets moving forward please see below. 


Advocacy Service 

For non-statutory advocacy, including accessing social care, please contact Tower Hamlets Connect, which is the replacement service for Local Link. The contact details are below:

Tel: 0300 303 6070

Email: enquiry@towerhamletsconnect.org

Portal: www.towerhamletsconnect.org


Statutory Advocacy: If you are a professional wanting to make a statutory advocacy referrals please contact POhWER: https://www.pohwer.net/, phone: 0300 456 2370, email: pohwer@pohwer.net.  

  • Care Act Advocacy
  • Independent Mental Capacity Advocacy (IMCA)
  • NHS Complaints


How to contact us moving forward 

If you wish to contact Real specifically, please phone 020 7001 2177 or email real.advocacy@real.org.uk.

You can find out more about our current projects and work here.