Direct Payment Worker

Role: Direct Payment Worker

Place of Work: Tower Hamlets

Salary: £30,398 per annum (1 full-time equivalent equals 35 hours)

Deadline: 9 am on Tuesday 13 November 2018

Interviews: Thursday 15 and Friday 16 2018

About the role

Real has delivered the Direct Payments Support Service in Tower Hamlets for over 10 years. Our objective is to support people to take control over their own care and support needs. We get great feedback from our clients, and are respected across the borough.

We are recruiting a new Direct Payments Worker to join our existing team of one team coordinator and 6 staff. You will spend your time in the offices of Real, and supporting clients in their homes and in other environments.

Existing experience of working with direct payments would be helpful, but it’s not essential. Anyone who has had a good track record of giving structured advice should be able to quickly learn the technical parts of the role, and we have a training programme to support this.

As a user-led organisation of disabled people seeking to represent the collective voice of our constituency, it’s important that we employ people who can engage effectively with the community that we are working with. For this position having a disability or long-term health condition, and/or speaking a local community language, would be an asset.

How to apply

Please download and read all the role information in the links below (or at the bottom of this page) and then fill out an application form and send it to us.

If you need a large print or different format, or if you have any questions, please contact Mike on 020 7001 2172 or email

You should email your completed form to or post it to Recruitment, Real, Jack Dash House, 2 Lawn House Close, London E14 9YQ. Please also submit the equality and diversity monitoring information form. This will be detached from your application form and reviewed anonymously afterwards.

If you’re shortlisted, we’ll be in touch before the end of Tuesday 13 November. Please note that we’ll only be contacting shortlisted candidates.


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