Where and how to get shopping

Updated March 8th 2021 to include new government guidance

Government guidance on accessing food and essential supplies during the coronavirus pandemic.

If you’re clinically extremely vulnerable, the government advise you to shield during the national lockdown and not to leave home. Try to use online shopping or ask others to deliver or collect shopping for you. You will have received a letter, which provides information on registering for support online.

You can use this online support service to:

  • apply for access to priority supermarket delivery slots
  • ask your local authority to contact you about any local support that may be available whilst you’re ‘shielding’

Contact your local authority if you need help with using this service. If you have previously registered for priority access to supermarket delivery slots you’ll keep this access until at least March 2021. You do not need to re-register.

Many disabled people are reporting difficulty being able to arrange online shopping. This is because many people have booked up the forthcoming delivery slots.

Shopping Slot is a website that searches availability of supermarket delivery slots once you have entered your postcode.

ASDA have started a Volunteer Shopping Card scheme which provides a safer way for people self-isolating to buy shopping if volunteers are delivering it for them.

Sainsbury’s have agreed to prioritise delivery slots for older and disabled people. They’ve identified some people from their own records and you can also call the call centre to register (but there are long waits on the phone apparently).

Dishpatch is a search engine of smaller food and drink providers that deliver. Enter your postcode and select what type of food/drink you are looking for.

The New Convent Garden market has started doing deliveries of fresh vegetables. They aren’t very cheap but will be very fresh! Again a little pricey, but Borough Market are now delivering fresh produce around London.

The Mayor of Tower Hamlets has made an announcement criticising some local shops for increasing their prices. However often small local shops do have things when the big supermarkets have run out.

The shops on Wapping Lane have grouped together to do free local deliveries for people in isolation. And this is a crowd-produced list of shops in London that can deliver, many of them smaller.

We will update this regularly when we get more information on local shopping issues.

There are also a number of community networks developing around the borough where people are volunteering to get shopping for other people


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