Visiting us

Real’s offices

Our offices are currently still closed for walk-ins due to the Coronavirus pandemic. Please contact us via phone or email to make an appointment with one of our advisors. 

This page has information about making appointments, a map of where we are, travel information and a guide to finding the entrance to the building.

Making an appointment

Most visits at our offices are by appointment only. Team members are often visiting clients in there home and may not be in the office when you visit. So, if you want to make sure someone is here to meet with you, please make an appointment.

If you know the service you need, you should get in touch to make an appointment.

If you don’t know which service you need, you can contact Real Answers for help.

How to find Jack Dash House

Jack Dash House
2 Lawn House Close
London E14 9YQ

Jack Dash House is on the Isle of Dogs, in Tower Hamlets. We’re on the corner of Marsh Wall and Lawn House Close in E14.

We are south east of Canary Wharf and close to the bridge that local people call the Blue Bridge:

How to get here


We have Blue Badge parking (4 bays on the road, up to 3 hours) and level access to our entrance on the Lawn House Close side of Jack Dash House (near the water).

Using the bus

The 135, D6 and D7 buses stop within 150 metres of Jack Dash House. If you have access to the internet visit

and type “Jack Dash House” into the search box for a map of where the local bus stops are.

D7 – Get off at the stop called Marsh Wall (Stop M or J)

D6 / 135  – Get off at the stop called Jack Dash House (Stop D or N)

Using the tube

Canary Wharf station on the Jubilee line is about 15 minutes walk from Jack Dash House for someone travelling at an average speed.

Using the Docklands Light Railway

South Quay station is closest. It is 650 metres from Jack Dash House.

Crossharbour station (next to ASDA) is 800 metres from Jack Dash House.


We have some Blue Badge parking by the door and paid parking nearby. Please contact Real Answers to book a space or if you need more information.

Finding the entrance to Real

This is what Jack Dash House looks like from Marsh Wall.


photo 3

Please don’t use the doors at this end – they’re for staff only. Instead, go to the entrance on the side of the building, down Lawn House Close:


Side of JDH photo

If you arrive between 9am and 5pm then the door will open automatically.

The building’s reception is on your left once inside the door.

Real’s reception is down the corridor on the left, past the building reception.

How To Get To Real

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